Return and refund policy

At caqtcuji.shop, we want every customer to shop with confidence. If you are not completely satisfied with your purchase, you may request a return under the terms outlined below.

Return Eligibility

Return requests may be submitted within 30 days after your package has been delivered.

To qualify for a return:

• The product must be unused and in its original condition.
• All original packaging, accessories, and documentation must be included.
• A valid order confirmation or proof of purchase is required.

Products that have been damaged due to misuse, improper care, unauthorized alterations, or missing components may not be accepted.

Return Request

Please contact our customer service team before returning any merchandise.

Email: info@caqtcuji.shop

Please provide:

• Order number
• Product name
• Reason for the return
• Supporting photos if the item is defective, damaged, or incorrect

Once your request has been reviewed, return instructions will be provided.

Inspection Process

All returned products are inspected after arrival to verify eligibility for a refund.

Refunds

Approved refunds are generally processed within 5–10 business days following the completion of the inspection.

Refunds will be issued through the original payment method.

Return Limitations

Returns that do not satisfy the conditions of this policy or exceed the return period may not be accepted.